Privacy Policy

Effective 11/06/2026. This policy describes how Pina Hernandez Trading Family LLC, doing business as Pina Stride, handles information when you use pinastride.com.

Information you provide

We receive the contact and address information you enter when you create an account, place an order or contact us. This can include your name, email, phone number, billing and shipping addresses, order details and the content of your messages. Please avoid sending sensitive information through the contact form.

Information needed to run the store

Our website and hosting systems may log technical information such as IP addresses, browser details, requested pages and access times to operate and protect the site. We use order and contact data to provide customer service, process transactions, communicate about purchases, handle returns, prevent misuse and meet legal obligations.

Cookies and your controls

The store uses essential cookies for shopping cart sessions, checkout, account sign-in and remembering your cookie preference. Cart cookies can include woocommerce_cart_hash, woocommerce_items_in_cart and wp_woocommerce_session identifiers; signed-in visitors may also receive WordPress authentication cookies. The cookie_ps_choice cookie remembers your choice for up to one year. Your browser’s local storage also remembers that preference.

We currently run no optional analytics or advertising scripts. The Accept and Decline buttons record your preference; essential store functions continue with either choice. Open Cookie Settings in the footer to change your selection. You can also clear cookies in your browser, although this may empty your bag or sign you out.

Who receives information

We share the information necessary to operate the store with service providers such as website hosting, email delivery, transaction processing and delivery carriers. They receive only information relevant to their work. Information may also be disclosed when required by law or necessary to protect the store and its customers. Customer information is never traded for money or used for cross-context advertising.

Retention and safeguards

We retain purchase records as needed for accounting, customer service, returns and legal obligations. Contact messages are kept only for as long as reasonably needed to handle the issue and maintain relevant records. Access is limited to operational needs, and the site uses HTTPS. No internet system can guarantee absolute security.

Your requests

Contact [email protected] to ask about accessing, correcting or deleting your information. We may need to verify your identity and retain records required by law. Privacy rights can vary by state. We do not knowingly collect information from children under 13; our store is intended for adults.

Changes and contact

Changes to this policy will appear here with an updated effective date. Questions may be directed to [email protected] or 828-390-0928, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.

Pina Hernandez Trading Family LLC
14281 S 12th Pl, Phoenix, AZ 85048-4405